• Order Cutoff Time: 00:00 (GMT+10:00) Australian Eastern Standard Time (Sydney)
• Order Handling Time: 1–2 days (Monday–Saturday)
• Transit Time: 2–6 days (Monday–Saturday)
• Total Delivery Time: Estimated delivery time to all destinations is 3–8 business days.

Orders placed during weekends or holidays will begin processing the next business day.

At the moment, we only ship to Australia.

Yes! Once your order is dispatched, you can check our Track Your Order page for the status of your package.

We currently accept the following payment options:

• American Express
• Apple Pay
• Diners Club
• Discover
• Google Pay
• Mastercard
• PayPal
• Shop Pay
• VISA

All transactions are processed in AUD (Australian Dollars).

Absolutely. Our website uses SSL encryption and secure payment gateways to ensure all transactions are safe and protected.

Yes, you can return your order within 30 days of receiving it, as long as the item is unused and in its original condition.

Simply contact our support team at contact@lurav.com with your order number and reason for return. We'll guide you through the process.

Once we receive and inspect the item, we will process your refund within 14 days. Refunds are issued to the original payment method.

• Contact Form: Click here
• Email: contact@lurav.com
• Phone: +61 4 80046035

Lurav
43 Bendigo Place, Upper Kedron, QLD 4055, Australia

We are available during the following hours:

• Monday to Saturday: 8:00 am – 5:00 pm (GMT+10:00) Australian Eastern Standard Time (Sydney)
  
• Sunday: Closed

We strive to respond within 24 hours.